AWS Advanced Partner with an Amazon Connect & Amazon Lex specialization. Microsoft Solutions Partner across four areas. Cloud foundations, migrations, FinOps, and contact-center automation — from engineers embedded in your stand-ups.
![[Team photo — cloud architecture review]](assets/images/pexels-adrien-olichon-1257089-3137040.jpg)
Most cloud bills grow until someone owns them. We own them from day one — alongside your team, not in a quarterly review.
Four Microsoft specializations — Infrastructure (Azure), Data & AI, Digital & App Innovation, Business Applications — plus AWS Advanced Tier. The work spans landing zones, migrations, modernization, FinOps, security, and the SRE muscle that keeps it running.
We hold partner status on AWS and Microsoft Azure. The right cloud is the one your estate, regulatory posture, and team can actually operate — and the work moves between them more than vendors admit.
With over 200 services, AWS is the most comprehensive cloud available. If a project needs the deepest service catalog — or our named Amazon Connect + Amazon Lex specialization for contact-center automation — AWS is the answer.
Demonstrated technical capability, customer outcomes, and certified consultants across Infrastructure (Azure), Data & AI, Digital & App Innovation, and Business Applications. The broadest Microsoft credential available.
Four phases owned by a named cloud lead. Same playbook for a single-workload migration or a fifty-app modernization wave.
Cost projections are written and held to. If we miss them, we own the variance — you don't.
Two weeks. Workloads, dependencies, cost baseline, risk. Output: a written wave plan with sequencing, target architecture, fixed cost.
Identity, networking, policy, observability, CI/CD — done before a single workload moves. Boring on purpose.
Two-week migration waves. Each one ends with a working workload in the new environment and a written cutover record.
Quarterly cost reviews, on-call rotation, incident response. The 22% savings show up in month-six — not in a vendor PDF.
Partners, not bystanders. Cost projections are written, held to, and ours to miss.
Mexico hours overlap entirely with US working hours. Stand-ups happen in real time. No offshore "we'll catch up tomorrow" cycle.
Four Microsoft specializations. AWS Advanced Tier. Every engineer holds a current cert in the workload they're staffed to — not one filed in 2019.
You sign with a US entity, in US jurisdiction. We absorb Mexican labor, tax, and HR complexity — including USA Corporate Insurance for general, professional, cyber, and crime liability.
Backed by Grupo Open's track record across managed help desk, datacenter, application support, and software development for Mexican enterprise customers since 1995.
Our prior partner gave us a slide deck and a spreadsheet. Near Contact gave us a wave plan and a working landing zone in six weeks. Migration shipped under budget. Bill is down 27%.
The same six we hear every week. If yours isn't here, the discovery call answers it in fifteen minutes.
Both. Microsoft Solutions Partner in four specializations — Infrastructure (Azure), Data & AI, Digital & App Innovation, Business Applications. AWS Advanced Tier Partner. We're not a single-vendor shop pretending to be neutral.
If your estate is GCP or a mix, ask — we'll be honest about depth.
It's the trailing twelve-month median across our FinOps engagements, year-over-year. Rightsizing, reserved-capacity, and dead-resource cleanup account for most of it. Architectural changes (replatform to serverless, storage tiering) account for the rest.
We publish a methodology document on request. The proposal sets a written savings target you can hold us to.
Yes — it's roughly a third of our migration work. A two-week handover audit gets us oriented in the landing zone, runbooks, and remaining wave plan. We've taken over post-Accenture, post-internal, and post-stalled migrations this year.
Yes. SREs integrate into your existing pager rotation or run a separate one for managed workloads. Mexico timezone alignment means primary coverage is in US business hours; we staff the off-hours rotation from the same team — not a different one in another country.
Engineers work in your tenant, your identity provider, your VPN. Access is RBAC-controlled and logged. Landing zones follow CAF / Well-Architected baselines. SOC 2 Type II program is in place; we run HIPAA-ready engagements for healthcare clients.
Assessment is fixed-price. Build and migration phases are either fixed-price or monthly pod retainer. Operate phase is a monthly retainer. We don't take resell margin on Azure or AWS consumption — your bill flows direct from the cloud provider.
A 30-minute call gets you a written assessment plan: estate snapshot, wave plan, fixed cost for the first sprint. If your estate is healthy, we'll say so.