01 · People
The org behind the org chart.
- Local HR strategy
- Staffing & benefits
- Special bonus packages
- Recruiting
- Continuous training
Your team in Mexico. Your roadmap, our payroll.
A dedicated nearshore team, employed by Near Contact, working entirely on your backlog. You own the work and the org chart. We absorb local labor, real estate, IT, and HR.
Typical buildout
90 days
Charter to first ten people in production.
Starts at
1 engineer
Every team member is a Near Contact employee. Grows from there.
Operational savings
20–40%
Vs. an equivalent US-based team, fully-burdened.
Operating since
1995
30+ years of muscle behind Grupo Open.
01 · Why this exists
![[Site photo — Guadalajara]](assets/images/pexels-tima-miroshnichenko-5439143.jpg)
Guadalajara, MX. A 22-person captive site, two quarters from charter — placeholder, client to confirm.
Building your own entity in Mexico costs you eighteen months. Offshore costs you context on every standup. A captive with Near Contact costs you a quarter.
We've stood up captive sites for a Fortune 500 industrial, two SaaS companies, and three private-equity portfolio cos. You sign a US services agreement with our Texas entity. We carry the rest — payroll, benefits, taxes, real estate, IT.
02 · How a captive is built
Three teams own it. One captive runs.
À la carte, in record time. Our service helps IT companies establish operations in Mexico while keeping the operation secure, scalable, and reliable.
02 · Infrastructure
Built for you, or brought from you.
- Design, procure & install
- Bring-your-own (BYO) option
- Internet & network services
- Managed IT services & help desk
- Hardware & software procurement
03 · Facilities
Start in our space. Move into yours.
- Start at one of our delivery centers
- Grow into your own facility
- Facilities build-out
- Temporary or permanent office space
- Center planning
Operating in Mexico is extremely difficult. Insurance shouldn't be.
Operating a Mexican corporation is extremely difficult when it comes to legal procedures, tax laws, labor laws, and government regulations — but our customers get the benefit of signing in the United States while protecting their Mexico-based operation through Near Contact's USA Corporate Insurance Policy.
- General Liability
- Automobile Liability
- Excess / Umbrella Liability
- Workers Comp & Employers
- Professional & Media
- Security & Privacy
- Crime Insurance
03 · How it works
Quarter-long buildout. Multi-year stability after.
Four stages, in order, owned by a named program lead from day one. Same playbook whether you stand up an eight-person pod or a fifty-person org.
If a phase is running behind, you'll hear about it before the deadline — not after.
-
01 / Charter
Tell us the org you want.
Roles, ratios, leadership model, success metrics. Output: a written buildout plan with names, dates, fully-burdened rates.
Week 0–2 -
02 / Recruit
Three vetted candidates per seat.
Sourcing, written take-home, two on-sites, references called. You make every hiring decision.
Week 2–8 -
03 / Stand up
Site, IT, rituals — all in.
Hub or hybrid setup, equipment, identity provisioning, comms tooling. First standup runs on day one of week twelve.
Week 8–12 -
04 / Operate
Quarterly reviews. No surprises.
Reviews, retention, payroll, time-off — handled by us. QBR each quarter against the metrics you defined in the charter.
Week 12+
04 · Why nearshore
Closer than offshore. Cheaper than an entity. More yours than a vendor. That's the entire pitch.
Operating since 1995. Backed by Grupo Open — managed IT, datacenter, and software services for Mexican enterprise customers for three decades.
01
Time-zone alignment, not handoff
Mexico hours overlap entirely with US working hours. Stand-ups happen in real time. No offshore "we'll catch up tomorrow" cycle.
02
Your roadmap, not ours
A captive is not a vendor relationship. You write the roadmap, prioritize the backlog, and decide what good looks like. We make the operation invisible.
03
US contract, Mexico operation
You sign with a US entity, in US jurisdiction. We absorb Mexican labor, tax, and HR complexity — protected by Near Contact's USA Corporate Insurance Policy: General, Automobile, Excess/Umbrella, Workers Compensation & Employers, Professional & Media, Security & Privacy, and Crime liabilities.
04
30 years of operating muscle
Backed by Grupo Open's track record across managed help desk, datacenter, application support, and software development for Mexican enterprise customers since 1995.
— Teams who have embedded our engineers
HEINEKEN
FEMSA
WHIRLPOOL
TOYOTA TSUSHO
CHUBB
GRUMA
05 · What customers say
We looked at building our own entity in Mexico for a year. Eighteen months and a lot of legal later, we'd still be recruiting our first engineer. Near Contact had eight people producing in six weeks.
Jorge Linares [placeholder]
VP Engineering · Fortune 500 industrial
07 · FAQ
Questions buyers ask before the call.
The same six we hear every week. If yours isn't here, the discovery call answers it in fifteen minutes.
01 How is a captive center different from staff augmentation?
Staff augmentation places individuals into your existing team. A captive is a whole org — your roadmap, your rituals, your hiring decisions — operated by Near Contact in Mexico under a US contract.
Most companies start with staff aug and graduate to a captive once headcount crosses fifteen people. We'll say so on the discovery call if a different shape fits better.
02 Who actually employs the team?
Near Contact, under Mexican labor law. You sign a US services agreement with our Texas entity. We carry HR, payroll, benefits, taxes, and the regulatory risk of operating in Mexico. You make every hiring and retention decision.
03 Do we need an office in Mexico?
No. Near Contact operates hubs in Monterrey, Guadalajara, and Mexico City — your team can sit in any of them, hybrid, or fully remote. Most captives start hybrid and converge on the configuration the team actually wants by month six.
04 What happens if we want to bring the team in-house later?
It's part of the design. Most captives include a conversion path after eighteen months: you incorporate in Mexico (we'll introduce counsel) and we transition the team to your entity over a quarter.
[Placeholder — client to confirm exact terms.]
05 How does billing work?
Fully-burdened monthly cost per person, billed in USD against the US entity. Includes salary, benefits, taxes, equipment, office, and our operating fee — disclosed line by line in the proposal. No hidden markups, no quarterly true-ups.
06 Can we scale the team up or down quickly?
Up: yes — same playbook as staff aug, with a typical 4–6 week lead time per hire. Down: yes — engagements are quarter-to-quarter, with thirty days' notice. We carry the local labor cost of any wind-down; you don't owe severance.
Building a team in Mexico? We've done it fifty times.
A 30-minute call gets you a written buildout plan: org chart, timeline, fully-burdened cost per role. If a captive isn't the right shape yet, we'll say so.